Reviews
Gill Taylor
4 weeks ago
Josh provided a very thorough, informed and user friendly exercise plan to suit my individual needs after a bicycle accident. He was approachable and upbeat about my recovery . I would highly recommend him. And I have made a full recovery.
Response from the owner:So pleased to hear you made a full recovery and felt well supported, Gill. Thanks so much for the recommendation, it means a lot to us.
James
4 weeks ago
Josh was great at putting together a comprehensive treatment plan that seems to have done the job!
Response from the owner:Glad the treatment plan has worked well for you, James. Thanks for the lovely feedback, we really appreciate it!
adam buxton
1 month ago
Diagnosed with BPPV. Hannah provided excellent treatment and aftercare. Highly recommended.
Response from the owner:Thanks so much for the recommendation, Adam. We’re glad you felt well looked after throughout your treatment and aftercare.
Kam Woods
2 months ago
Had an excellent sports massage today with Chris. Will definitely be going back!
Response from the owner:Thanks so much, Kam! Glad you had such a good session with us. We’ll be happy to see you again.
Gill Pratt
2 months ago
I had a total knee replacement in March ‘26 and was so lucky to be referred to the Physio Therapy Centre in Haywards Heath for physio sessions with Ms Hannah Munson. Under her guidance and encouragement my recovery has been very successful. I would highly recommend Hannah she is a very talented thoughtful therapist.
Response from the owner:Thank you, Gill, for your lovely feedback. We’re so pleased to hear your recovery has gone so well with Hannah’s support and encouragement, and we really appreciate your recommendation.
John Nightingale
2 months ago
Josh was excellent, giving a range of strengthening exercises for my knee, building up over a few weeks.
Response from the owner:Great to hear Josh tailored the strengthening work for your knee and that it built up nicely over a few weeks —
Sara P
2 months ago
I have seen Hannah for many sessions at the centre. She is amazing. So knowledgeable. Empathetic and professional. Hannah showed great understanding whilst dealing with my back injury. The app was so useful too. Thank you for helping get me back to a good place. I could not recommend them enough.
Response from the owner:Thank you for your kind words, Sara. We’re delighted to hear Hannah’s care and support made such a positive difference, and that the app was helpful throughout your rehab. We really appreciate your recommendation and wish you all the best going forward.
Caroline Foster
2 months ago
Thank you Chris for a very therapeutic massage - it has done my aching muscles so much good.
Response from the owner:Thank you, Caroline — we’re delighted to hear the massage helped ease your aching muscles. Chris will be very pleased to know you found it so therapeutic.
Sarah Chubb
3 months ago
Chris was amazing, made me feel
Completely at ease straight away. The magic touch. I left feeling so much better and eased my back pain. Thank you so much
Response from the owner:We’re so pleased you felt comfortable and left feeling better, Sarah. Thanks for the lovely feedback!
Malcolm Mclean
3 months ago
I was very pleased at my course of treatment for a neck injury. In a short space of time, Josh had me fit enough to travel overseas and the exercises he showed me were a great help in self-treatment in between the booked sessions. I am very happy to recommend.
Response from the owner:Thanks for the lovely review, Malcolm. We’re glad the treatment and exercises helped you recover in time for your travels. We really appreciate the recommendation!
Brownie Browns
4 months ago
Excellent physio center. Josh really helped me post hip replacement surgery, and as a younger patient who is into sport and exercise it was important to me that I could get back to that. He kept me focused and challenged and worked with me for several months after my op to rehab.
Response from the owner:Thanks so much for the lovely review, Brownie. We’re so pleased we helped you stay focused with your rehab and get back towards sport and exercise. Wishing you all the best with your recovery!
Christine Burnett
4 months ago
Too much gardening made me visit the Physio Therapy Centre and meet Josh. The treatment and exercises at home got me back on the golf course within a month. The 30 minute sessions passed very quickly, as Josh explained how the treatment worked and went through all the exercises before e-mailing them for home use. Excellent.
Response from the owner:Thanks so much for the lovely review, Christine. We’re glad the treatment and exercises helped you get back on the golf course so quickly. Great to hear you felt everything was explained clearly too.
Peter Miller
4 months ago
Following a knee injury from running, i sort guidance from the Physio Centre, to best help recovery. Josh set me an exercise programme to slowing work on support and recovery of the issues. My knee has slowly improved, and i am building up my running activities. Thxs Josh.
Response from the owner:Thanks so much for the great review, Peter. We’re glad we helped guide your recovery and get your knee moving in the right direction. Great to hear you’re building your running back up too. Keep going, you’re doing brilliantly.
Rebecca Subhan
5 months ago
Brilliant treatment here, highly recommend. Josh Mailey sorted my neck and shoulder out in no time!
Response from the owner:Thanks so much for the lovely review, Rebecca. We're chuffed to hear we helped sort your neck and shoulder so quickly. Really appreciate the recommendation.
Nigel French
5 months ago
I came to physiotherapy suffering from tennis elbow in both arms. My elbows/forearms were really quite painful and were limiting my everyday living. Fast forward two months and three sessions and it is if my tennis elbows never existed! Josh gave me a plan of exercises and techniques which I have carried out over the last few weeks and this has been amazing - far greater than I expected. I would definitely use Josh again and would thoroughly recommend him and/or their services again.
Response from the owner:Thanks so much for the brilliant review, Nigel. Glad the plan helped so much and got you feeling back to normal quicker than expected.
Maggie Watters
5 months ago
The staff at the Physio Therapy Centre were friendly and helpful and physio Josh helped me regain my mobility.
Response from the owner:Thanks so much for the lovely review, Maggie. Glad we helped you get your mobility back. All the best!
Angela Cook
5 months ago
Thank you Josh for your patient consultations, advice & exercises. I have learnt a lot about strength & fitness which will be helpful in the future - body maintenance!
Response from the owner:Thank you so much for your kind words, Angela. We’re thrilled Josh’s patient consultations and exercises helped you learn more about strength, fitness, and long-term body maintenance. We’re here to support your fitness journey whenever you need us.
Alan Schofield
6 months ago
Physio Therapy Centre was suggested via BUPA when I had ongoing back problems. The staff were very welcoming an the sessions really helped me get back on the path to recovery. The centre itself is modern, clean and for my requirements, well equipped. Highly recommended.
Response from the owner:Thank you, Alan, for your kind review and recommendation. We’re delighted BUPA referred you and that our welcoming staff, equipment, and clean, modern centre helped you get back on the path to recovery. We’ll share your feedback with the team. Please get in touch if you need any further support.
Tom Hunt
6 months ago
Great service, lovely team, very knowledgable, helped my son with an ankle injury.
Response from the owner:Thank you, Tom — we really appreciate your kind words. We're glad our team could help your son with his ankle injury and that you found our staff knowledgeable. Wishing him a speedy recovery, and please reach out if you need anything else.
Paul Bonham
6 months ago
I have now had 2 full knee operations (replacements). One in October 2025 and the next Jan 2026. With both operations my aftercare physio was provided by Josh Mailey at The Physio Therapy Centre. My sessions were taken at a speed that was just right for me and I was given exercises as you would expect and advice to aid my recovery. The physio side of this operation is a big part of the journey and needs to be managed right. I was quite keen to get moving as soon as possible but you have to find the right routes, the sweet spot or doing it but not over doing it and bringing exercises at the right time. Josh was superb at managing this process and helping me to recover in a safe and effective way. So not only the exercises but the advice and guidance is very important in this process. I am doing well and have left with a plan to continue my recovery but very grateful to Josh for the guidance. I would recommend The Physio Therapy Centre in Haywards Heath and Josh Mailey. Also the reception are very helpful and flexible with making appointments. Thank you to all.
Response from the owner:Thank you Paul for your thoughtful review and recommendation. We’re delighted Josh provided the right pace, guidance and support through both knee replacements, and that our reception team made scheduling easy. We’ll be sure to pass your thanks on to Josh and the team. Wishing you continued progress with your recovery.
Izzy
6 months ago
Amazing experience here, the owner managed to fit me in the next day and from the phone call we had he demonstrated he clearly cares a lot about his clients.
Hannah was my physio and is exceptionally talented/has a genuine love for what she does and that comes across in her work.
10/10. Left with a smile on my face after a lot of my back pain was alleviated after just one session. Great business overall, will definitely be coming back.
Response from the owner:Thank you so much for the glowing review, Izzy. We’re glad we could fit you in quickly and that the care from our team, especially Hannah, made such a difference to your back pain. I’ll be sure to pass your kind words along to the owner and Hannah. We look forward to welcoming you back and continuing your progress.
Midlife Migration
7 months ago
My first visit today and I have been so impressed. From the first phone call I knew that I was in good hands.
I visited Hannah today for ongoing dizziness/vertigo issues and I cannot recommend her highly enough.
Her assessment was incredibly thorough, she took care to explain everything to me and to make sure that really felt listened to.
Hannah is a true professional and on top of that she is incredibly knowledgable, kind and caring.
I have come away feeling so much better then when I walked in and look forward to seeing Hannah again in the future.
Response from the owner:Thank you so much for your wonderful review and for trusting us with your care on your first visit. We’re delighted Hannah’s thorough assessment, clear explanations, and compassionate approach helped you feel better and listened to. We truly appreciate your recommendation and look forward to supporting you at future appointments. Wishing you continued improvement.
Derrick Taylor
7 months ago
Josh helped hugely with my physio rehab from hip replacement surgery. Great exercises and guidance from Josh all the way through, pushed me where he felt he could and encourage me to keep exercising. All staff friendly and helpful.
Will recommend PTC and Josh to all.
Response from the owner:Thank you for the fantastic 5-star review, Derrick. We're thrilled Josh and our team could support your hip replacement rehab with effective exercises and encouragement. I’ll be sure to pass your kind words on to Josh and the staff. Wishing you continued progress—please get in touch if you need anything further.
Damon McCree
7 months ago
This Physio centre is exceptional with well qualified staff, discrete engagement, and superb customer services. I highly recommend them for any physiotherapy treatment.
Response from the owner:Thank you, Damon — we’re thrilled to hear you found our team skilled, discreet, and that our customer service met your expectations. Your recommendation means a lot to us. We look forward to supporting your physiotherapy needs whenever you need care.
Mary Kavanagh
7 months ago
Response from the owner:Thank you so much for the 5-star rating, Mary! We’re thrilled you had a great experience and appreciate your support. We look forward to welcoming you back soon.