Reviews

Excellent talk by Nigel to our Probus Group. We still have much to learn.
The treatment I’ve had for my back has been brilliant so far. The staff are very friendly and make you feel completely at ease
Knowledgeable and friendly people. Recommended!
A new experience for me but Grishma put me at ease from the start of my sessions. She was very efficient and knowledgeable about the best course of exercises that would help with my hip strengthening and help reduce the need for medication. Lovely, modern premises with very friendly staff.
I used the Physio Therapy Centre initially in 2017 after my first total knee replacement and again in 2024/25 after my second knee replacement. On each occasion I found Nigel Howell really excellent in helping me convalesce post-operation and establish a good range of movement in the knee through a combination of exercises and hands-on therapy. The advice and attention he gave me was both practical and reassuring as I struggled to get to grips with my new knee. I would highly recommend him and his practice to anyone seeking good professional physiotherapy help after knee replacement surgery. John Price 7 April 2025
I was allocated four sessions by the NHS with Josh Mailey at the Physio Therapy Centre. I found the exercises that Josh advised me to do very useful and he supplemented them with a set of excellent videos and leaflets which he sent on-line.
Josh was clear and helpful in his advice and I have greatly benefited from the sessions that I had with him.
Recently I have had several sessions with Josh Mailey. Josh is a professional, diligent physiotherapist, a good communicator. He asks all the relevant questions to fully understand your injury, and makes sure you are comfortable with the rehab plan he provides you with.
I highly recommend Josh. He was friendly and approachable and gave me simple but effective exercises to strengthen the muscles in my lower back and hips.
I'm very pleased with the service and support throughout my physio sessions for my neck pain at this centre. Hannah, my physio therapist, really did help with her dedication and knowledge shared, much relevant towards my recovery.
Hannah made me relax straight away with her gentle and welcoming smile.
She was very professional, checking my level of fitness, and pushing me further when she felt that I was confident enough.
Under her tutelage, I was able to try different exercises I didn't think I would ever be able to execute without pain.
Thank you Hannah for all the laughs, and I want you to know that you are great, and will get stronger at what is clearly your true calling.Thank you again for your kind support. Anitaxx
Finally got to see Physio as passed on by NHS to this practice. Fantastic experience from reception team to Grishma. Grishma was dedicated to finding the problem with my foot, a full range of exercises tested on both feet whilst there and some to practice at home. A full review done each visit and new exercises added. I really felt Grishma was intent on finding a solution, which will take time and I must commit to the exercise programme. I can come back in a month or refer back through my GP. Many thanks to all at the Physio Therapy Centre. A.
Response from the owner:Thank you for the amazing review…. I will let the team know.
So happy with my treatment with Grishna (apologies if this is wrong). After two appointments my year long pain in my neck was gone. I’d been to osteopaths and physios in the previous year to no avail so I am delighted to at last be pain free.
Response from the owner:Grishma is a fantastic Physio - she’s a great asset to the team.
The clinic is spotlessly clean and the reception staff are very friendly. My physiotherapist, Josh , has been excellent in his explanation of my situation, helping me gain confidence in my ability to exercise and improve my physical condition and strength. He is calm , patient and professional.I would recommend this practice.
Response from the owner:Thank you for the review Heather -
I’ve seen Nigel and Grishma for my TMJ problem - I can recommend them if you have problems with TMJ, the treatments I received, exercises and the advice I got from them helped a lot. Five stars!
I had suffered 6 months with thigh pain, PRH physio referral had not come through with an appointment yet when I received an offer to visit the physio centre. Seeing Chris for intense sports massage has been such a game changer..despite the initial leg pain having been almost eradicated I have found the treatment so awesome that I am having regular sessions for my over all well being. thoroughly recommend Chris, also cancelled out need for nhs physio.
I have used the centre a number of times for sports injuries. They are absolutely brilliant at what they do and on every occasion have got me back to full fitness. I can’t thank the team enough.
Grishma at the Physio Therapy Centre was very professional and helpful, she made time to find out the exact problem, then after diagnosing the problem, applied treatment to the problem area and recommended a course of exercises. I am feeling much better now, thank you Grishma
Dr Grishma took time to understand my problems and provided treatment that radically improved my symptoms. This was not the first time I attended the Physio Therapy Centre and I would highly recommend their very professional services.
Response from the owner:Thanks for the review Rod. I’ll pass this on to Grishma
Had Physio this morning with Josh, which was excellent. He showed me some exercises which I will endeavour to carry out. Very good Physio practice and friendly faces.
Response from the owner:Thanks for the review Avril.
Had 10 sessions of physio therapy and after each session I felt better and fitter. Each session was different and done in a relaxed friendly environment. I would definitely go back again without question.
Nigel's treatment was a great help in both speeding my recovery from my injury and also in generally improving my overall physical condition.
I’m currently going to the Center to treat TMD and very pleased with my progress, I would definitely recommend this practice
Response from the owner:Thanks Anna for the review.
i would highly recommend the Physio Therapy Centre Haywards Heath, I've has shoulder pain for 5 months. with treatment this has now gone in 4 sessions.
Excellent service from Josh, I would highly recommend him. Great Physiotherapist 👍
Highly recommend the Physio Therapy Centre. Grishma has gone above and beyond to help me recover from my neck issue.
Grishma has sorted out my sore shoulder which had been getting worse for a year, she gave me lots of exercise homework which changed each week as it improved, very pleased
I had great treatment by physio Josh. A combination of hands on treatment, exercises and education meant that my neck issue resolve very quickly. Would highly recommend, cheers
Response from the owner:Thanks Harry for the review - really does help us.
Grishma was brilliant, came in with back pain and poor posture that's massively improved in a few months of treatment, several family members have now been treated here and all had only positives to say, highly recommended
Response from the owner:Thank you for taking the time to leave a great review for Grishma.
I was referred to Nigel Howell by another trusted friend to address shoulder and back pains. Nigel has a very calm and friendly manner and is clearly a well regarded professional in his field. Having asked a number of questions, he was quick to assess the injury and applied a combination of hands on treatment and stretching with a programme of home exercises/stretching in-between sessions to speed up recovery. After 5 sessions over 2 months, I have made excellent progress and would not hesitate to recommend Nigel as a result.
Response from the owner:Thank you very much for the review.
I have been using the Physio Therapy Centre since December 2023. Nigel Howell is my therapist and also leads an on-line exercise class which I attend each week.
Everything about the centre is professionally run and efficient. Over and above that, Nigel is highly personable, relatable and good fun to work with whilst having deep expertise. The issue that brings me to the centre is an obscure one, nevertheless Nigel is on top of it and able to give me excellent tailored advice.
The classes are fun, chatty and deceptively rigorous... you realise afterwards how much work you have done. Highly recommended. Paul
Response from the owner:Thanks Paul for the lovely review. Really pleased you enjoy the on-line classes.
Excellent service and advice and most importantly it solves the issue you are there for.
I've used the Physio Therapy Centre in the past, this time was for a dodgy knee and they helped me with various treatments including acupuncture and ultrasound plus exercises and it's all sorted now.
Response from the owner:Hi Mike, Thank you very much for the positive review. We have a great team of Physios and Rehab Therapists at the Practice and reviews like this help people discover us.
!7 days ago I tore my calf muscle and had serious difficulty walking. I immediately contacted the centre for an appointment.
I had a consultation Kostas later that day and he advised on light stretching and ice pack.
I returned in 3 days and was given further massage significantly improving my mobility.
7 days later he repeated a little more intense massage and showed me exercises on an email attachment.
I now have my full mobility back and would recommend Kostas and the Physio Therapy Centre.
Thank you Kostas
Excellent help, advice, assistance and treatment from Chris at the Physio Therapy Centre. Seems to have sorted my issues out in three sessions, highly recommend.
Response from the owner:Thank you for the great review. I will pass it on to Chris
I have been seeing Nigel and some of the other physios at the practice for some time. they are always friendly, yet professional, and the exercises really do work. They are not usually difficult, the hardest part is remembering to do them!
Since Covid I have been going to their Zoom exercise class once a week which has helped with my balance and mobility.
i have no hesitation in recommending the Physio Therapy Centre.
Response from the owner:Thanks Julia for the review.
Excellent service and has helped the management of shoulder pain.
Response from the owner:Thank you for taking the time to leave review.
I was referred here by my job after some bad experiences with previous physios. I can't fault the treatment I have received, from the initial phone call to book the appointment through to the care I have received from Grishma. I have noticed more improvement in my shoulder issues in just one month than I have had in years.
Response from the owner:Thank you very much for your positive review. Grishma is great with shoulder problems.
Excellent in the way they deal with the patients, polite, professional and perfect in every way. Thankyou
Had a really warm welcome, gained all the info I needed and will definitely return, thanks Dawn for your help.
I went to Chris seeking information and advice about a knee problem. He was very pleasant, efficient and understanding of what I needed from the appointment. He provided me with a list of exercises which have helped me considerably. I would highly recommend him.
Response from the owner:Thank you very much for this lovely review.
I’ve had a five week course of physiotherapy with Chris Dumbrell following my recent total knee replacement. The input I have had from Chris has been invaluable and essential for my recovery following surgery. He is extremely professional and takes the time to explain the exercises clearly. The follow up home exercise sheets that he sends after each session are also very useful and help to keep me motivated with targeted exercises to do every day.

I would highly recommend Chris, he is very knowledgeable and has a kind and friendly manner. I will certainly return to Chris at the Physio Therapy Centre for any treatment in the future.
Response from the owner:Thank you very much for the lovely review.
I have been using the Physio Therapy Centre following a referral from my PMI. I was very impressed with the initial consultation from Grishma where she accurately identified my needs and formulated a therapy response to get me back to where I wanted to be. The following sessions included a range of pain management, stretches and manual adjustments.

Following a recommendation, I also undertook a sports massage to work on tightness which was affecting my overall pain, Chris was simply excellent, correctly identifying the areas of work needed and providing fantastic massage to release the tightness. It was an almost immediate response.

Having completed my course of therapy sessions I cannot recommend the Physio Therapy Centre enough - they have worked wonders to repair the damage!
Response from the owner:Thank you for the review
Dislocated my right elbow on 01/04/24 badly. Have just finished a course of physio with Grishma, she was fantastic, very knowledgeable and professional. I’d definitely recommend her
Response from the owner:Thank you very much for the review Anna.
A very professional and helpful physiotherapist that has helped me to walk again after knee replacement surgery
Response from the owner:Thank you for the review
I was really impressed by the work and attention of my physio today at the Physio Therapy Centre in Haywards Heath. Every physio has a different way of working, and I have really appreciated Grishma's very hands on approach to manipulating my back and motivating me to do my stretches, drawing on pilates and yoga practice. I have seen a huge improvement in just one week. Thanks!
Response from the owner:Thank you for your review Simon, we are very lucky to have Grishma as part of our fab team.
Nigel is a bit of a magician, really helped resolve an issue on the sole my foot. Highly recommended
high quality service from Nigel Howell who is a master of his trade - and a nice guy too
Physio Therapy Centre
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