Reviews

I have now had 2 full knee operations (replacements). One in October 2025 and the next Jan 2026. With both operations my aftercare physio was provided by Josh Mailey at The Physio Therapy Centre. My sessions were taken at a speed that was just right for me and I was given exercises as you would expect and advice to aid my recovery. The physio side of this operation is a big part of the journey and needs to be managed right. I was quite keen to get moving as soon as possible but you have to find the right routes, the sweet spot or doing it but not over doing it and bringing exercises at the right time. Josh was superb at managing this process and helping me to recover in a safe and effective way. So not only the exercises but the advice and guidance is very important in this process. I am doing well and have left with a plan to continue my recovery but very grateful to Josh for the guidance. I would recommend The Physio Therapy Centre in Haywards Heath and Josh Mailey. Also the reception are very helpful and flexible with making appointments. Thank you to all.

Amazing experience here, the owner managed to fit me in the next day and from the phone call we had he demonstrated he clearly cares a lot about his clients.

Hannah was my physio and is exceptionally talented/has a genuine love for what she does and that comes across in her work.

10/10. Left with a smile on my face after a lot of my back pain was alleviated after just one session. Great business overall, will definitely be coming back.

My first visit today and I have been so impressed. From the first phone call I knew that I was in good hands.
I visited Hannah today for ongoing dizziness/vertigo issues and I cannot recommend her highly enough.
Her assessment was incredibly thorough, she took care to explain everything to me and to make sure that really felt listened to.
Hannah is a true professional and on top of that she is incredibly knowledgable, kind and caring.
I have come away feeling so much better then when I walked in and look forward to seeing Hannah again in the future.

Josh helped hugely with my physio rehab from hip replacement surgery. Great exercises and guidance from Josh all the way through, pushed me where he felt he could and encourage me to keep exercising. All staff friendly and helpful.
Will recommend PTC and Josh to all.

This Physio centre is exceptional with well qualified staff, discrete engagement, and superb customer services. I highly recommend them for any physiotherapy treatment.

I made a mistake and sent them my rent payment by accident — over £700. I went in, explained what had happened, and the next day the founder came and resolved it. When it comes to money matters, trust is crucial. I was very happy that they resolved it quickly and helped me right away. The professionals are very friendly and incredibly knowledgeable!

What I love about this studio is that they have a great variety of professionals, even from different countries, which makes it more diverse and easier to find the ideal professional. I love how they offer you a special discount on your birthday. You can tell they work with dedication and love what they do. The entire staff is very connected.
I saw three professionals, since my work changes a lot, and they were all fantastic! I did physiotherapy.

Chris is amazing at massages. Listens, attentive and makes sure it’s tailored exactly to your needs. He’s knowledgable and every time I leave, I feel he’s targeted every muscle linked to the area. Thank you.

Great location and convenient late appointment time which suited my schedule. Josh is an excellent physiotherapist, he was thorough and knowledgeable and got me on the road to recovery in five sessions. Bravo Josh.

I have seen Nigel just a few times now for pain in my knees where I couldn’t walk hardly without supports! In just a few weeks of consistently doing the exercises Nigel gave me, I was 50 per cent pain free then after several weeks I was able to walk 80 per cent pain free! I’m absolutely delighted and relieved. I highly recommend Nigel and will not see anyone else now. 😀

I had a sports massage with Chris and he was wonderful and very professional. He made the whole experience incredibly comfortable for me, checking in with me several times to make sure I was feeling okay and was happy. He was also incredibly friendly and also very knowledgable with information he was sharing with me and tips on what I can do to ease any pain/aches I was feeling in my back and shoulders. Will definitely be returning for more sports massages with Chris!

I highly recommend Hannah. My first appointment with her was after a particularly bad vertigo episode. She is so kind and knowledgeable and performed the Eply Manoeuvre on me at her practice. She gave me exercises to carry out at home to help prevent any further dizziness. I have had a couple of follow up appointments am so grateful to her for her expertise.

Second time I have needed to use Physio Therapy Centre. Easy to book appt, Josh has been very thorough, professional and helpful over my few sessions to get me more mobile. Happy to recommend and will use again if I have further need.

Saw Chris for a sports massage. Very professional and friendly. Listened to me regarding the areas I wished him to focus on and, as such, made excellent use of the time available. Came away with much reduced muscular tension across the board! Would certainly recommend Chris!

Josh was very helpful and professional with my treatment for my lower back injury. The ultrasound heat massage and exercises he recommended gradually helped to improve my strength and mobility. This combination of treatment meant my back has now returned to normal again. I will keep up the strength and yoga exercises to continue to build the muscles to give my back strength. I would highly recommend Josh as a Physiotherapist and The physio therapy centre team for whatever your needs.

Hannah, has been very knowledgeable and clear when helping me with my rehabilitation programme. Thank you

I can highly recommend Josh's expertise and outstanding level of service over the last 5 physio sessions. He has resolved the ongoing issues I had, I am very happy with the outcome, it has improved my quality of life. I found Josh to be a true professional, a good listener and very supportive. I have learnt not only a good deal technically, to help me with the particular issues, but also find Josh sets a good example in a wide range of other fitness and general wellbeing topics - a wealth of knowledge to tap into and help guide you along your journey.

I contacted Physio Therapy Centre about treatment for a hip injury I had sustained and duly went along to my initial consultation with Hannah. Right from the get-go Hannah put me at ease with her calm, highly professional and very clear explanation of how she would be approaching the treatment. Following her examination Hannah was able to pinpoint the problem and identified a series of exercises to start the recovery process. What I particularly liked about Hannah's approach was that it didn't just target the muscle causing the discomfort but was more holistic in giving me exercises to strengthen other muscle groups to avoid a recurrence in the future.

Following an operation for a replacement shoulder joint, I was provided with 12 physio therapy sessions at the Physio Therapy Centre. Josh provided excellent guidance and encouragement to manage my rehabilitation, giving me the confidence to improve my mobility and make a sucessful recovery. Josh and the team were always friendly, supportive, professional and very efficient. I would heartily recommend them.

Josh was brilliant! He was able to help my knee problem and suggest lots of useful easy exercise to do. Really recommend!

Josh was great, insightful and supportive, aiding my recovery really well, cheers !!

Absolutely great Physiotherapy. Josh is an amazing physiotherapist who really got me on the road to healing. He took time to show me how to do the exercises I needed and made sure I could do them in the right way. I will continue to do the exercises to keep up my strength. I will go back to Josh if needed again. A very big thank you.

Can't praise Nigel enough. He got my arm and shoulder functionally normally after a nasty fall. He is very sympathetic and knowledgeable I would highly recommend him.

Very professional and friendly staff with constructive advice for not only the present issue, but looking to future wellbeing. Appointment booking efficient and never waited more than a few seconds before being seen by Josh. Highly recommended!

Josh has been a great help to me over the last year or two. I have had hamstring problems with both legs separately, and after physio treatments these are no longer a problem. Josh has also been treating me for arthritis in my left knee. I started off with excruciating knee painand stiffness, but so far after 4 sessions of physio with Josh the pain has receded massively and I now have much greater mobility in the knee joint. Thanks Josh!

Excellent physio appointment with Hannah. She listened carefully to my history and took great care to assess the issue. Took time to make sure I understood the recommended exercises and provided them all in a follow up email. 5 star.

I recently saw Josh Mailey re: a torn hamstring.
I cannot praise Josh enough for getting me back to full fitness.
His care, preparation for each session and attention to detail were excellent. The exercises he gave me to do were highly appropriate and challenging.
I would have no hesitation in seeing Josh again should it be necessary and highly recommend him.

I visited the clinic because I want to study physiotherapy at university and was offered to shadow the team for a day. Nigel and the team were fantastic and extremely accommodating. They shared so much of their knowledge on the profession and allowed me to observe a variety of treatments. They clearly provide an excellent service and make a huge difference to their patients. I had such a positive experience at the clinic and can't recommend it enough for other prospective students!

Josh is an amazing helper with giving me tips and exercises for my legs ,he is very polite and makes you feel at ease

A big thank you to Hannah for her professional approach and the impact on my mobility and agility! I would highly recommend her!

I was suffering from debilitating hip pain (something I've never experienced before) after a full on week of sporting activity. Josh immediately diagnosed the injury and set me on course to recovery with a series of exercises which were regularly reviewed and adjusted as I progressed. Thankfully I'm now back to my old self again - and sooner than I'd thought possible given how much pain I was in when I had my first appointment with Josh.

Great Physiotherapy Practice, friendly and efficient. Have always seen Nigel who is amazing and with many years of experience finds the problems very quickly. Treatment has always been very helpful.

Simply the best!
Nigel is a delight and a true professional. I came to Nigel in November with a painful Gluteal Tendinopathy condition. Following an MRI scan, I was told by a previous physiotherapist, elsewhere, that I would get back to 75% of my functionality, before the condition started. Thanks to Nigel, I am now substantially better than that! He used a variety of techniques including shockwave therapy. I was also given bespoke exercises and useful gym advice.
I can’t sing his praises highly enough!
Thank you!

Nigel at the centre diagnosed and treated a shoulder problem. I later returned with a back issue which was dealt with just as well.

I was referred to Josh Mailey by my GP to try to strengthen my hip joints. Josh is professional but puts you at ease straight away. I have made great progress and would highly recommend him.

Very friendly and helpful and would recommend particularly Hannah Munson who took time to understand my movement issues and to help with useful suggestions alongside exercises- thank you will be back should I need you and would not hesitate to recommed

Josh and The Physio Therapy Centre were excellent from start to finish in helping me recover from a fractured tibia. I would highly recommend

My experience at The physio Centre was great with Josh Mailey , he helped me with my hip,I couldn’t put my sock on my right foot properly but now I am finding it easier , my hip is feeling much better ,he has given me exercises that have been working I recommend a visit if you are struggling . Thanks Josh

I saw chris for my knee injury which has prevented me from running for 8 months. Ive seen a different physio this whole time with no difference. After seeing Chris he immediately identified the issue and gave me exercises which provided instant relief and after only 4 sessions all pain has gone and I'm able to run pain free.

No pressure to take more sessions than necessary just fixed the problem and done - perfect.

Excellent staff. Has made a difference on my knee. Good service, would recommend

I was lucky to be referred by my NHS doctor to have a 4 session slots with Josh Mailey concerning neck and shoulder issues due to an injury during covid. First session Josh identified the cause and provided me with an exercise regime to reduce the pain and increase mobility. I am so pleased with the results I whish it could have been undertaken 3 years ago. Many thanks Josh I will keep on exercising.

Thank you Josh for helping me achieve my target. I now have much better range of motion and will keep doing the exercises at home to maintain my flexibility.

Very professional service provided. Knowledgeable and were able to sort my knee so it is back to normal.

Very helpful. Exercise plan helped greatly with easing knee pain

Nigel was extremely helpful in his approach to my requirement and his accurately focussed treatment resulted in a considerable improvement in my symptoms. His very friendly, attentive and professional manner gave me great confidence in his ability to understand my need and manage my symptoms very effectively.

Excellent approach by Josh in my treatment. He listened to what I said then combined this with his own assessments. His advice was well balanced and sensible, and resulted in a great improvement in my pain levels.

I'm retired & have been to many Osteopaths & Physios. I'm very pleased with the improvement in my neck pain over just 2 sessions with Grishma & also very impressed with the Personal Exercise Program & Recommended Treatment Plan.
I would definitely recommend Grishma, she is very professional & gets results quickly.